Mantis

Problems printing from Macs (Update) - 2009-02-23 13:19 - gvinson [Announcement]

There is a problem between the latest Mac OS update and the Novell iPrint client; Novell engineering is aware of the situation, and is developing a solution. Until the solution is released, you will not be able to print from the Mac OS using iPrint. As a workaround you can save your files in a format readable on a PC and then print from one of the Lab or studio computers. Mac users running Windows should not be affected and should be able to print normally. We are sorry for the inconvenience and will post a notice as soon as a solution is found.

The problem seems to be solved by installing a combo pack update from Apple. The installer files can be obtained from:
http://support.apple.com/downloads/Mac_OS_X_10-5-6_Combo_Update [^]

Welcome to Mantis: The Architecture computing help website - 2008-02-01 16:17 - aalvarez [Announcement]

Thanks for visiting!

The purpose of this site is to provide a simple way to report problems, and to give students, staff and faculty quick answers to questions and easy access to documentation.

By using Mantis, you are helping us to make sure that your concerns are addressed in a timely manner, and that Computing staff are able to build a database from which we can quickly find solutions to problems based upon the previous work of our colleagues.

To report a new issue, first create an account by clicking the link above. Once you've logged in, simply click the "Report Issue" link and provide as much information about the problem as you are able. You will be notified via e-mail of the status and (where applicable) a solution to your problem.

To peruse our collection of instruction sheets, FAQ's, and other files, click "Docs" above (no login necessary).

It is our hope that this website will be your first stop when it comes to solving your computing issues here in the Architecture Department. As we have grown fond of saying: If we don't know about a problem, we can't fix it.

-- Architecture Computing Staff

Printing transparencies... - 2009-02-23 13:27 - gvinson

Transparency media is not allowed to be used in any CED printer. So far this semester we have had to spend $700 just to repair damage from transparencies melted in our laser printers. The only thing allowed in our laser printers is paper provided by the College.

Any damage to printers as a result of using unauthorized materials will be charged back to the student found responsible.