|
Viewing Issues ( 1 - 735 ) |
|
| | P | ID | # | Category | Severity | Status | Updated | Summary |
|
| | 0000868 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-24 | Refill 8*11 paper for lab laser printer |
| | 0000813 | 3 | [Computer]
| minor | assigned (gvinson) | 2009-11-24 | The computer near the scanner on the 8th floor doesn't allow student to login |
| | 0000861 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-11-24 | Windows OS damaged so work-station is not usable by students. (Both on Lab-02 & 902 from 9th floor) |
| | 0000867 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-24 | Replace Cyan for 7th floor laser printer |
| | 0000866 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-24 | Help Jim Shoukah install Sassfras and Photoshop CS 3 on his laptop |
| | 0000865 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-11-24 | Wireless on laptop not working |
| | 0000864 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-23 | Help Sharon Choi remove Illustrator CS and Adobe on her laptop |
| | 0000863 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-23 | Help Leah McCloskey with Rhino support |
| | 0000862 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-23 | Help Nathan John plot his file |
| | 0000860 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-23 | Refill 11*17 paper on 7th floor laser printer |
| | 0000859 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-23 | Replace the roll paper on lap plotter |
| | 0000822 | 2 | [Software]
| major | new | 2009-11-23 | Online schedular problems |
| | 0000855 | 3 | [Printing]
| minor | resolved (gvinson) | 2009-11-23 | Work Study Computer not networked to printer |
| | 0000858 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-20 | Black cartridge is empty on lab laser printer |
| | 0000857 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-20 | Replace Maintainance Cartidge for Matt photo printer |
| | 0000856 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-20 | Replace Yellow & Gray cartridge on lab plotter |
| | 0000851 | 2 | [Printing]
| major | resolved (ktong) | 2009-11-17 | Microsoft Internet Explorer Problem |
| | 0000854 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-17 | Help Kalay setup MS Outlook |
| | 0000853 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-17 | Help Brian Lawler import files to Illustrator CS3 |
| | 0000852 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-17 | Replace LM (light Magenta) toner on Matte Photo printer |
| | 0000850 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-16 | 6th plotter (near elevator) cable was unplugged and turned off by student |
| | 0000849 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-16 | Replace the roll paper on 8th floor plotter |
| | 0000848 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-16 | Replace Yellow cartridge on lab laser printer |
| | 0000847 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-13 | Install Epson 4990 Photo scanner on the Mac (on the right) in the lab for Janett's photography class. |
| | 0000846 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-13 | Replace Cyan cartridge on lab plotter |
| | 0000845 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-13 | Replace a new roll of paper on 9th floor plotter |
| | 0000844 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-13 | Refill 8*11 paper for 8th laser printer |
| | 0000842 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-13 | May could not print the reports from PageCenter site after upgrading IE from 7 to 8.0 |
| | 0000841 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-13 | updating software on Susan and Michael's computers |
| | 0000843 | 2 | [Computer]
| minor | resolved (ktong) | 2009-11-13 | May could not print the reports from PageCenter site after upgrading IE from 7 to 8.0 |
| | 0000840 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-12 | Help Elisha with her Vista wireless connection problem |
| | 0000837 | 4 | [Cardkey]
| minor | acknowledged | 2009-11-12 | KeyServer is acting weird again |
| | 0000815 | 1 | [Software]
| minor | resolved (gvinson) | 2009-11-12 | CS4 missing helvetica font |
| | 0000839 | 1 | [Software]
| feature | assigned (gvinson) | 2009-11-12 | RHINO 4.0 SR 6 |
| | 0000838 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-10 | MB cartridge is empty on lab Luster photo printer |
| | 0000810 | 3 | [Printing]
| minor | assigned (gvinson) | 2009-11-10 | Computer clock keep losing time. |
| | 0000833 | 5 | [Computer]
| major | resolved (ktong) | 2009-11-10 | Outlook 2007 Won't open |
| | 0000836 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-10 | Refill 8*11 paper for lab laser printer |
| | 0000835 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-09 | Replace Cyan toner on 9th floor laser printer |
| | 0000834 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-09 | Refill 8*11 paper for 8th & 9th floor |
| | 0000832 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-06 | Replace a new roll of paper on lab plotter |
| | 0000831 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-06 | Show Rossie how to connect to S-drive |
| | 0000830 | 1 | [Computer]
| minor | resolved (ktong) | 2009-11-05 | Help Alierza install Novell & iPrint on his laptop |
| | 0000481 | 13 | [Printing]
| minor | resolved (ktong) | 2009-11-05 | Lab laser printer gives "Bad tray connection error" many times |
| | 0000829 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-05 | Replace Yellow cartridge in Matte Epson |
| | 0000741 | 2 | [Computer]
| minor | confirmed (gvinson) | 2009-11-04 | Kiosk monitor in 1st floor elevator lobby not working |
| | 0000616 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-11-04 | Gail needs a docking station and a mouse |
| | 0000824 | 3 | [Network]
| minor | resolved (gvinson) | 2009-11-04 | Can't Log on to network |
| | 0000828 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-04 | Replace LM in Luster Epson |
| | 0000807 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-11-04 | Jill Stoner having problem with her office computer and wants something faster. |
| | 0000780 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-11-04 | Having problems installing endpoint on 601-2 |
| | 0000825 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-11-04 | Replace LLK in Luster Epson and LC in Matte Epson |
|  | 0000797 | 7 | [Server]
| major | resolved (gvinson) | 2009-11-04 | Keyserver not functioning |
| | 0000814 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-11-04 | please install the key lockbox in the CAD/CAM lab |
| | 0000667 | 4 | [Printing]
| minor | resolved (ktong) | 2009-11-04 | The Epson Photo printer charges student incorrect amount |
| | 0000823 | 2 | [Printing]
| major | resolved (ktong) | 2009-11-04 | The 9th floor plotter will not print |
| | 0000821 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-03 | 6th 1st plotter cable was unplugged and the roll paper was taken out by students |
| | 0000820 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-03 | Help a student to set up to print on Light room |
| | 0000819 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-03 | Lab Laser printer is out of Magenta toner |
| | 0000818 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-03 | Refill 8*11 paper on 6th floor laser printer |
| | 0000817 | 2 | [Printing]
| minor | resolved (ktong) | 2009-11-03 | 9th floor laser and plotter out of ink; laser out of paper |
| | 0000816 | 1 | [Printing]
| minor | resolved (ktong) | 2009-11-02 | Refill 8*11 & 11*17 paper for lab laser printer |
| | 0000768 | 4 | [Software]
| major | resolved (gvinson) | 2009-10-30 | Autocad licenses not working in CAD/CAM lab |
| | 0000796 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-10-30 | Scanner not installed |
| | 0000806 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-10-30 | Greig C office computer is not working. |
| | 0000812 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-29 | Help John Mcgill print out his file |
| | 0000811 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-29 | Black ink is empty on 8th floor laser printer |
| | 0000808 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-10-29 | Kim in ER can't scan from Acrobat |
| | 0000804 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-28 | help Sophie from CEDR to connect to air bear |
| | 0000805 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-28 | 8th floor plotter is out of paper |
| | 0000803 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-28 | Plotter on 6th was shut down by student |
| | 0000802 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-26 | Laser printer on 7th floor is out of Cyan. |
| | 0000801 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-26 | Student was having trouble converting file from jpg to pdf and reduce the size. |
| | 0000799 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-26 | 6th floor plotter is out of paper |
| | 0000800 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-26 | Lab laser printer is hanging. |
| | 0000798 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-26 | 9th floor plotter is out of G (gray) toner |
| | 0000795 | | [Network]
| major | assigned (gvinson) | 2009-10-25 | Host 169.229.137.13 |
| | 0000794 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-23 | 9th floor plotter is out of paper |
| | 0000793 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-23 | Refill 8*11 paper for lab laser printer |
| | 0000792 | 2 | [Printing]
| minor | resolved (ktong) | 2009-10-23 | 9th floor plotter out of ink |
| | 0000791 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-10-21 | Install new laser printer for Ray Lifchez |
| | 0000790 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-10-21 | Students computer not able to boot into Windows |
| | 0000784 | 1 | [Computer]
| minor | closed | 2009-10-21 | Avisha and Lisa - printing to Xerox work center |
| | 0000789 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-21 | Zachary Hughes has a spyware on his laptop |
| | 0000788 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-21 | Cyan toner on the 6th floor plotter is empty |
| | 0000787 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-21 | The plotter paper on 6th floor is out |
| | 0000786 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-21 | Refilled the 8 x 11 paper on 7th laser printer |
| | 0000785 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-20 | Replaced LC toner on Epson Luster photo printer |
| | 0000779 | 2 | [Security]
| major | resolved (gvinson) | 2009-10-19 | change current Antivirus to Symantec Endpoint provided by campus. |
| | 0000783 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-19 | Garkay reported that her G-drive wasn't working properly (not able to copy files into G-drive) |
| | 0000782 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-16 | refilled the 8 x 11 paper on lab laser printer |
| | 0000781 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-16 | Help Maria Johnson install Novell on her laptop |
| | 0000778 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-16 | refilled the 8 x 11 paper on 7th floor |
| | 0000777 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-15 | The first section of the workstations in the lab were not able to connect to internet |
| | 0000776 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-15 | Replaced LK cartridge on Epson photo printer |
| | 0000775 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-10-15 | Turn off vista bells and whistles for Greg C. |
| | 0000774 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-10-15 | Can't copy Outlook .pst to another drive |
| | 0000773 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-14 | Replaced MK cartridge on lap plotter |
| | 0000772 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-14 | LM (Light Meganta) is empty on Epson photo printer |
| | 0000771 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-14 | May Hudson asked me to break down the pages for a Portfolio pdf file |
| | 0000770 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-14 | Help one student from the lab smooth a picture |
| | 0000762 | 3 | [Server]
| minor | resolved (gvinson) | 2009-10-14 | Install OS updates on Onyx and Steel |
| | 0000769 | 1 | [Server]
| minor | resolved (gvinson) | 2009-10-14 | Stephen Suh reported that the Kap site was down |
| | 0000766 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-10-14 | Ray Lifchez's computer shows no monitor action... |
| | 0000767 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-14 | Black cartridge is empty on Lab laser printer |
| | 0000765 | 1 | [Software]
| minor | resolved (gvinson) | 2009-10-14 | Adrienne in ER can't send e-mail to outside berkeley.edu |
| | 0000763 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-13 | Help student Aiysha install Novell, Sassfrass & Photoshop CS3 |
| | 0000764 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-13 | LB cartridge on Epson photo printer is empty |
| | 0000761 | 1 | [Network]
| minor | resolved (ktong) | 2009-10-13 | Prof. Kalay has trouble connecting to internet on his laptop |
| | 0000760 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-12 | Student Li has trouble opening both AutoCad2008 & AutoCad 2010 |
| | 0000759 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-12 | Help student install Photoshop CS3 |
| | 0000758 | 2 | [Network]
| major | resolved (gvinson) | 2009-10-12 | Airbears has been reported to be down by several students and at least one Faculty member. |
|  | 0000755 | 2 | [Server]
| block | resolved (gvinson) | 2009-10-12 | Students report they are not able to open AutoCad 2008 |
| | 0000746 | 2 | [Network]
| major | resolved (gvinson) | 2009-10-12 | AutoCAD 2008 license server |
| | 0000757 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | help John print his project on 11 x 17 |
| | 0000756 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | refill 8x11 on 6th floor laser printer |
| | 0000752 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | 6th floor laser printer out of Yellow toner. |
| | 0000753 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | Refill lab laser printer 11 x 17 paper |
| | 0000754 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-10-12 | Help student install Novell |
| | 0000751 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | Lab plotter is is out of MK toner |
| | 0000750 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | 8th floor plotter was hanging |
| | 0000749 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | 8th floor laser printer 11x17 paper is low |
| | 0000748 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | Refill 11x17 paper on 6th floor laser printer |
| | 0000747 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-12 | Lab laser printer - yellow toner empty |
| | 0000745 | 3 | [Computer]
| block | resolved (gvinson) | 2009-10-09 | Students computer bluescreening... |
| | 0000744 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-09 | Help a student create install Novell & Photoshop on her laptop |
| | 0000743 | 2 | [Computer]
| minor | resolved (ktong) | 2009-10-09 | Brian Knecht can only run Rhino in safe mode on his laptop |
| | 0000740 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-08 | Luster Photo printer MK cartridge is empty |
| | 0000739 | 1 | [Software]
| minor | resolved (gvinson) | 2009-10-08 | Update email password on Deans phone for e-mail |
| | 0000738 | 1 | [Software]
| minor | resolved (gvinson) | 2009-10-08 | Set sent mail folder to imap folder so will be synced across all computers |
| | 0000737 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-08 | Load 8x11 paper on 6th floor laser printer |
| | 0000736 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-08 | refill the 8 x 11 paper on the lab laser printer |
| | 0000735 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-08 | Matte Photo printer MK toner is empty |
| | 0000734 | 1 | [Software]
| minor | resolved (gvinson) | 2009-10-07 | install update for Lightroom |
| | 0000719 | 2 | [Software]
| minor | resolved (gvinson) | 2009-10-07 | Harrison Fraker is having e-mail issues |
|  | 0000733 | 2 | [Server]
| major | resolved (gvinson) | 2009-10-07 | Keyserver not functioning |
| | 0000732 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-07 | refilled 8 x 11 on 8th laser printer |
| | 0000731 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-07 | refilled 8x11 paper on 9th laser printer |
| | 0000730 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-06 | change Yellow ink on Luster photo printer in the lab |
| | 0000729 | 1 | [Computer]
| minor | resolved (ktong) | 2009-10-06 | Help Brian kneit create a new user and install iprint |
| | 0000728 | 2 | [Computer]
| minor | resolved (ktong) | 2009-10-06 | Help Heather install photoshop CS3 on her laptop |
| | 0000720 | 7 | [Server]
| minor | feedback | 2009-10-06 | PHP / MySQL WWW sites slow |
| | 0000727 | 2 | [Computer]
| tweak | resolved (gvinson) | 2009-10-06 | Access to Q-server/ driver |
| | 0000726 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-05 | Load 8x11 paper on 7th floor laser printer |
| | 0000725 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-05 | Refill lab laser printer 8 x 11 paper is low |
| | 0000724 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-02 | Tray 2 on 7th floor laser floor also has paper-jam |
| | 0000723 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-02 | Paper jam on 6th floor laser printer |
| | 0000722 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-10-02 | replace yellow toner in 6th floor laser |
| | 0000721 | 1 | [Printing]
| minor | resolved (ktong) | 2009-10-02 | refill 8*11 paper in the lab laser printer |
|  | 0000708 | 2 | [Software]
| minor | resolved (gvinson) | 2009-10-01 | Nezar is having problems with his e-mail set up... |
| | 0000718 | 1 | [Wireless]
| minor | resolved (ktong) | 2009-10-01 | Student with AirBear connection problem |
| | 0000717 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-30 | Install new Xerox printer in ER |
| | 0000336 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-09-30 | Update lab computer for new image... |
| | 0000595 | 3 | [Computer]
| feature | resolved (gvinson) | 2009-09-30 | Techno CNC Set-Up in Comp Lab |
| | 0000641 | 5 | [Special Projects]
| minor | resolved (gvinson) | 2009-09-30 | spec and purchase parts for 5 computers for ER |
| | 0000715 | 1 | [Printing]
| block | resolved (ktong) | 2009-09-30 | 9th floor plotter out of paper |
| | 0000716 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-30 | refill G toner on both of lab plotter T1120PS |
| | 0000713 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-30 | 6th floor laser printer is also out of Black |
| | 0000712 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-30 | 7th floor laser printer is out of Black |
| | 0000711 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-29 | Lab laser printer tray3 has bad connection |
| | 0000710 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-29 | Laser printer on 7th floor tray 3 is jammed. |
| | 0000709 | 1 | [Server]
| minor | resolved (aalvarez) | 2009-09-29 | CED Scheduler access for Arch rooms for Chris |
| | 0000636 | 2 | [Software]
| major | resolved (aalvarez) | 2009-09-29 | scheduling software lost data |
| | 0000707 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-28 | Lab laser printer 8 x 11 paper is low |
| | 0000706 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-28 | 7th floor laser out of Magenta |
| | 0000705 | 2 | [Printing]
| minor | resolved (gvinson) | 2009-09-28 | 9th floor prtiner out fo 11x17 |
| | 0000704 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-28 | 8th floor print out of 11x17 |
| | 0000703 | 1 | [Computer]
| minor | resolved (ktong) | 2009-09-25 | Remove media drive G, H, I, J on the lab computer |
| | 0000702 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-25 | Lab laser printer need 11 x 17 paper |
| | 0000701 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-25 | 8*11 paper is low on 8th floor |
| | 0000699 | 1 | [Computer]
| minor | resolved (ktong) | 2009-09-25 | Louise Hussey has trouble logging into her Windows Vista after installing Novell |
| | 0000700 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-25 | 8th floor laser printer is out of Mageta |
| | 0000698 | 1 | [Special Projects]
| minor | resolved (ktong) | 2009-09-25 | Remove the old user accounts on Novell and maintain the current account |
| | 0000697 | 2 | [Printing]
| major | resolved (ktong) | 2009-09-25 | 9th Floor Laser Down |
| | 0000696 | 1 | [Computer]
| minor | resolved (ktong) | 2009-09-23 | Help Prof. Raymond Lifchez to print on his computer using his own printer in his office. |
| | 0000695 | 1 | [Network]
| minor | resolved (gvinson) | 2009-09-23 | One section of the lab computers were not connecting to the network. |
| | 0000694 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-23 | 6th floor plotters not responding |
| | 0000692 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-22 | 9th floor laser printer is out of Yellow toner |
| | 0000693 | 1 | [Computer]
| minor | resolved (ktong) | 2009-09-22 | Nicolas Echeverria has problem connecting to airbear |
| | 0000691 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-22 | 8x11 paper 9th floor laser printer is low |
| | 0000614 | 3 | [Computer]
| minor | closed (gvinson) | 2009-09-22 | can't download report from Xerox Centreware internet services |
| | 0000678 | 3 | [Special Projects]
| minor | resolved (gvinson) | 2009-09-22 | Computer at Havens House blue screening |
| | 0000690 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-21 | 8th floor yellow toner is out |
| | 0000688 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-21 | refill 8*11 paper on 6th laser printer |
| | 0000689 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-21 | 9th floor 11*17 paper is low |
| | 0000687 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-21 | 7th floor laser printer tray 3 is jammed |
| | 0000686 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-17 | Plot a poster for CED Archives Exhibition |
| | 0000685 | 1 | [Network]
| minor | resolved (aalvarez) | 2009-09-16 | CEDR mezzanine workstations offline |
| | 0000586 | 1 | [Special Projects]
| minor | assigned (aalvarez) | 2009-09-16 | Make GUI changes to Scheduler |
| | 0000638 | 1 | [Software]
| major | closed (aalvarez) | 2009-09-16 | on-line scheduler |
| | 0000683 | 1 | [Software]
| tweak | resolved (gvinson) | 2009-09-16 | We need Doc x converter on our computers |
| | 0000684 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-16 | 9th floor laser printer needs 8x11 paper |
| | 0000681 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-16 | Cyan toner on 8th laser printer is empty |
| | 0000682 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-16 | 8th floor laser printer is low on 8*11 |
| | 0000679 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-16 | 8th Plotter is out paper |
| | 0000677 | 13 | [Printing]
| major | resolved (gvinson) | 2009-09-15 | printers on floors 7,8, and 9 appear to be down. |
| | 0000676 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-14 | Student on mac cannot install iprint printer... |
| | 0000675 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | 9th floor laser printer Megenta toner is empty |
| | 0000674 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill 11x17 paper on 7th floor laser printer |
| | 0000673 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill 11x17 paper on 6th floor laser printer |
| | 0000672 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-14 | replace paper in 9th floor plotter |
| | 0000669 | 6 | [Printing]
| major | resolved (gvinson) | 2009-09-14 | laser printer on 9th floor will not print |
| | 0000671 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill the 11*17 paper on laser printer on 8th floor |
| | 0000670 | 3 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill the roll paper on 6th floor for the plotter |
| | 0000668 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill 8*11 paper on 8th floor laser printer |
| | 0000666 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | replaced 11x17 paper on laser printer on 9th floor |
| | 0000665 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-14 | refill the 8*11 paper in the lab laser printer |
| | 0000664 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-11 | refill 8x11 paper on 8th floor |
| | 0000663 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-11 | replace Cyan toner for laser printer on 7th floor |
| | 0000662 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2009-09-09 | Set up computer/AV monitor for display in Library |
| | 0000661 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-09-09 | Set up new computer for new Dean Staff |
| | 0000660 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-09-09 | Student locked out of their laptop... will not load profile |
| | 0000648 | 4 | [Special Projects]
| minor | resolved (gvinson) | 2009-09-09 | Re-imaging lab computers |
| | 0000659 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-09 | replace black toner on the lab laser printer |
| | 0000658 | 2 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | replace Cyan toner for 9th laser printer |
| | 0000657 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | refill the 8 x 11 paper on the 9th floor laser printer |
| | 0000656 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | refill the 11 x 17 paper on the 8th floor laser printer |
| | 0000655 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | refill 8x11 paper on 7th floor laser printer |
| | 0000654 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | 8th floor plotter was turned off |
| | 0000652 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | 8th flr laser not working |
| | 0000653 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-08 | 8th printer not printing |
| | 0000651 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-04 | replace yellow ink in 8th floor plotter |
| | 0000650 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-09-04 | Used 8th floor laser printer to trouble shoot the 479 lab printer |
| | 0000649 | 1 | [Software]
| minor | resolved (gvinson) | 2009-09-03 | Thunderbird doesn't seem to be sending outgoing mail... |
| | 0000647 | 1 | [Computer]
| major | resolved (gvinson) | 2009-09-03 | Computer will not boot up with keyboard and mouse access |
| | 0000646 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-02 | refill the 8 x 11 paper on the 9th floor |
| | 0000645 | 1 | [Printing]
| major | resolved (gvinson) | 2009-09-01 | 7th floor laser printer jam |
| | 0000644 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2009-09-01 | Print posters for lecture series |
| | 0000643 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-01 | refill the 8x11 paper in the lab laser printer |
| | 0000642 | 1 | [Printing]
| minor | resolved (ktong) | 2009-09-01 | replace black toner for laser printer on 8th floor |
| | 0000640 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-08-31 | 9th floor plotter out of paper |
| | 0000639 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-08-31 | Laser printers all out of 11x17 paper... |
| | 0000637 | | [Computer]
| minor | new | 2009-08-25 | Konica copier in VRC to excess and salvage |
| | 0000635 | | [Printing]
| tweak | assigned (gvinson) | 2009-08-20 | Remote Printing |
| | 0000633 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-08-18 | Update Cardkey / Novell Account access application |
| | 0000632 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-08-17 | Lisa Thomas needs computer set up |
| | 0000297 | 2 | [Computer]
| minor | closed (gvinson) | 2009-08-16 | Jill Stoner needs to be able to run DVDs on her laptop |
| | 0000555 | 2 | [Printing]
| feature | resolved (gvinson) | 2009-08-16 | Thunderbird reconfigerated email folders |
| | 0000631 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-14 | refill the plotter paper on 8th floor |
| | 0000630 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-13 | Re-load the paper roll on the plotter on 6th floor |
| | 0000629 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-13 | Re-load the paper roll on the plotter in the studio |
| | 0000628 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-13 | REplaced the G toner for plotter in the lab |
| | 0000627 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-13 | The plotter on 6th floor has a error printing message |
| | 0000625 | 1 | [Computer]
| major | resolved (gvinson) | 2009-08-12 | Printer |
| | 0000624 | 1 | [Printing]
| block | resolved (gvinson) | 2009-08-12 | Need to print from Xerox WorkCenter 7345 PCL6 |
| | 0000623 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-11 | refill the 8*11 paper on 7th floor |
| | 0000622 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-11 | Replaced the plotter paper on 8th floor |
| | 0000621 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-11 | Help a student to setup iprint on her laptop |
| | 0000620 | 1 | [Computer]
| major | resolved (gvinson) | 2009-08-11 | May can't get in to her computer |
|  | 0000610 | 2 | [Special Projects]
| major | resolved (gvinson) | 2009-08-08 | Configure new lenovo laptop for Dean... |
| | 0000608 | 2 | [Software]
| major | resolved (gvinson) | 2009-08-08 | Outlook Doesn't Work |
| | 0000619 | 1 | [Printing]
| block | resolved (gvinson) | 2009-08-06 | External Relations Printer |
| | 0000618 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-05 | The laser printer on 9th floor stopped printing |
| | 0000617 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-05 | Lab laser printer is not printing. |
| | 0000615 | 1 | [Computer]
| minor | resolved (ktong) | 2009-08-04 | Daniela has trouble connecting to Novell |
| | 0000613 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-04 | 7th floor laser printer 11x17 paper needs to be refilled |
| | 0000612 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-04 | refill the 8 x 11 paper on the 6th floor |
| | 0000611 | 1 | [Computer]
| minor | resolved (ktong) | 2009-08-04 | Emily has problem opening Photoshop and AutoCad on her laptop |
| | 0000591 | 2 | [Printing]
| minor | closed (gvinson) | 2009-08-04 | "Pending, Other error" |
| | 0000546 | 1 | [Computer]
| major | resolved (gvinson) | 2009-08-04 | printer |
| | 0000596 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-08-04 | Replace Internal Disk Drive/Workstation for CNC Router |
| | 0000308 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-08-04 | items for salvage in room 260 and room outside of Chris's office |
| | 0000609 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-03 | There is paper-jammed in the lab laser printer |
| | 0000607 | 1 | [Printing]
| minor | resolved (ktong) | 2009-08-03 | Replaced cyan toner for laser printer in the lab |
| | 0000606 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-30 | 6th floor laser printer out of Megenta toner. |
| | 0000605 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-30 | Replaced the MK toner on the lab plotter |
| | 0000604 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-30 | refill the paper in the lab laswer printer |
| | 0000124 | 6 | [Special Projects]
| minor | acknowledged (gvinson) | 2009-07-29 | Need to update inventory |
| | 0000603 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-29 | Epson Luster printer needed LLK cartridge changed. |
| | 0000602 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2009-07-29 | Upload contact list from Dean's blackberry to her laptop |
| | 0000601 | 1 | [Computer]
| minor | resolved (aalvarez) | 2009-07-29 | Hui Zhang in CEDR reports that a folder is missing |
| | 0000592 | 2 | [Computer]
| minor | resolved (aalvarez) | 2009-07-29 | Access to Room Scheduling |
| | 0000598 | 1 | [Cardkey]
| feature | resolved (aalvarez) | 2009-07-29 | Access to Scheduler |
| | 0000599 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-28 | 7th floor laser is out of yellow ink |
| | 0000594 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-07-22 | Remove media card from wrong size slot |
| | 0000593 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-21 | Help student print her file |
| | 0000590 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-07-17 | calibrated iMacs screens in computer lab... |
| | 0000573 | 3 | [Computer]
| major | resolved (gvinson) | 2009-07-17 | External Relations Scanner |
| | 0000589 | 1 | [Wireless]
| minor | resolved (gvinson) | 2009-07-17 | Waverly reported laptop that could not connect to airbears |
| | 0000588 | 1 | [Printing]
| minor | assigned (aalvarez) | 2009-07-16 | Build CEDA1 |
| | 0000587 | | [Printing]
| minor | assigned (aalvarez) | 2009-07-16 | Update iPrint clients |
| | 0000554 | 2 | [Special Projects]
| minor | resolved (aalvarez) | 2009-07-16 | Should we take off the laser printer 2 from iprint website? |
| | 0000585 | 1 | [Printing]
| minor | resolved (aalvarez) | 2009-07-16 | Rename arch_photo_x printers |
| | 0000584 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-16 | Help Alicia Breck install Sassfras and AutoCad on her Mac |
| | 0000583 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-16 | help student re-install 3dMax Studio |
| | 0000582 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-16 | Help student to install Windows on her Mac |
| | 0000581 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-16 | 8th floor laser having issues... |
| | 0000580 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-15 | help student install the Mac drivers on Windows side on her Macbook |
| | 0000579 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-15 | Replaced cyan toner for laser printer on 6th floor |
| | 0000578 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-14 | Replaced the Megenta toner on the plotter in 7th floor studio |
| | 0000577 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-14 | Laser printer on 9th floor is paper-jammed. |
| | 0000576 | 1 | [Software]
| minor | resolved (gvinson) | 2009-07-14 | Install InDesign on Jill Stoners office computer |
| | 0000575 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-14 | Replaced the PK toner on the lab plotter |
| | 0000574 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-14 | refill the paper in the lab |
| | 0000572 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-13 | 7th floor laser out of black ink |
| | 0000570 | 2 | [Printing]
| minor | closed (gvinson) | 2009-07-13 | 7th Floor Laser Printer - Very Low on Black, Magenta, Yellow |
| | 0000569 | 3 | [Printing]
| minor | resolved (gvinson) | 2009-07-13 | "Pending, Other error" |
| | 0000571 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-13 | 8th floor laser not printing |
| | 0000568 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-07-10 | Unpack and put together the 2 new T1120 plotters |
| | 0000567 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-10 | refill the plotter paper on 6th floor earlier today |
| | 0000566 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-10 | help Zenas Bae install 3D max 2009 on his laptop |
| | 0000407 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-07-09 | SketchUp license expired for the lab computers |
| | 0000524 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-07-09 | Harrison Fraker needs old laptop cleaned up... running slow |
| | 0000523 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-07-09 | Set up and configure new Lenovo thinkpad for Kalay |
|  | 0000532 | 9 | [Computer]
| minor | resolved (gvinson) | 2009-07-09 | Configure laptop for new Dean |
| | 0000565 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-09 | Help student setup Novell |
| | 0000564 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-09 | 6th floor laser printer paper jam |
| | 0000563 | 1 | [Software]
| minor | resolved (gvinson) | 2009-07-09 | Show Harrison Fraker how to set up forward in Calmail |
| | 0000562 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-09 | Getting 100 licenses for Revis Structure 2009 |
| | 0000560 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-07-08 | Move pda data from old palm to new and sync to new laptop |
| | 0000559 | 1 | [Security]
| major | resolved (gvinson) | 2009-07-08 | Dean's old laptop reported compromised by campus. |
| | 0000558 | 1 | [Software]
| minor | resolved (gvinson) | 2009-07-08 | Install Revit Architecture |
| | 0000557 | 2 | [Computer]
| major | resolved (gvinson) | 2009-07-08 | virus protection |
| | 0000556 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-08 | Help a student to print from her laptop |
| | 0000553 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-07 | Someone turn off the plotter on 8th floor |
| | 0000552 | 1 | [Software]
| minor | resolved (gvinson) | 2009-07-06 | Install Lightroom on all lab computers |
| | 0000551 | 1 | [Software]
| minor | resolved (gvinson) | 2009-07-06 | installed photoshop and updates on 2 lab macs |
| | 0000547 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-07-06 | Bootcamp install of windows on student laptop |
| | 0000550 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-06 | 8th Plotter stopped |
| | 0000549 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-06 | refill the paper in the lab |
| | 0000548 | 1 | [Printing]
| minor | resolved (ktong) | 2009-07-06 | Help student set up the printer and print his presentation board |
| | 0000545 | 1 | [Printing]
| major | resolved (gvinson) | 2009-07-06 | 7th Floor Laser Printer - REPLACE CYAN TONER |
| | 0000544 | 1 | [Computer]
| minor | resolved (ktong) | 2009-07-01 | Help a student create a new user account and install iprint |
| | 0000543 | 1 | [Server]
| minor | resolved (gvinson) | 2009-07-01 | What is a key server? |
| | 0000542 | 1 | [Computer]
| minor | resolved (ktong) | 2009-06-30 | help students re-install Autocad 2008 license file |
| | 0000541 | | [Server]
| minor | assigned (aalvarez) | 2009-06-30 | Need to install myPHPadmin on STEEL |
| | 0000537 | 2 | [Cardkey]
| minor | closed (gvinson) | 2009-06-29 | Error message |
| | 0000539 | 1 | [Printing]
| minor | resolved (ktong) | 2009-06-29 | refill 11 * 17 paper in the studio |
| | 0000538 | 1 | [Printing]
| major | resolved (ktong) | 2009-06-29 | 7th Floor Laser Printer - OUT OF PAPER |
| | 0000536 | 1 | [Cardkey]
| minor | resolved (gvinson) | 2009-06-26 | Card key activation for building entrance |
| | 0000535 | 1 | [Computer]
| minor | resolved (ktong) | 2009-06-25 | help students install Novell on Vista |
| | 0000534 | 2 | [Server]
| minor | resolved (aalvarez) | 2009-06-25 | Change default appearance of Scheduler |
| | 0000533 | 2 | [Cardkey]
| minor | resolved (aalvarez) | 2009-06-25 | unable to access server files |
| | 0000515 | 6 | [Computer]
| minor | resolved (gvinson) | 2009-06-24 | Help in External Relations |
| | 0000528 | 2 | [Cardkey]
| minor | resolved (gvinson) | 2009-06-24 | upgrade yahoo messenger to 9.0 |
| | 0000530 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-06-24 | Lab computer # 17 missing a windows driver |
| | 0000531 | 1 | [Software]
| minor | resolved (gvinson) | 2009-06-24 | changing desks |
| | 0000525 | 1 | [Computer]
| minor | closed (gvinson) | 2009-06-24 | Christie McCarthy's email is giving a warning message |
| | 0000511 | 2 | [Computer]
| major | resolved (gvinson) | 2009-06-24 | Main ER printer doesn't print envelopes. |
| | 0000529 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-06-24 | computer lab # 16 |
| | 0000527 | 3 | [Computer]
| minor | resolved (ktong) | 2009-06-24 | Lab computer # 15 has some registry issue. |
| | 0000526 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-06-23 | Jennifer/Christie need instruction on CalAgenda |
| | 0000522 | 1 | [Software]
| minor | resolved (gvinson) | 2009-06-23 | I need a connection for DB2 access |
| | 0000521 | 5 | [Server]
| minor | resolved (aalvarez) | 2009-06-23 | CED Scheduler very slow and wouldn't advance to August |
| | 0000519 | 5 | [Computer]
| major | resolved (gvinson) | 2009-06-23 | pdf converter |
| | 0000510 | 1 | [Computer]
| major | closed | 2009-06-19 | Printer is bleeding ink all over sheets. |
| | 0000518 | 2 | [Computer]
| feature | resolved (gvinson) | 2009-06-19 | Adobe Illustrator |
| | 0000520 | 1 | [Computer]
| minor | resolved (ktong) | 2009-06-18 | Adriana Navarro's mac could not print |
| | 0000517 | 2 | [Computer]
| minor | resolved (ktong) | 2009-06-18 | Deputize Revit 2009 installer |
| | 0000513 | 2 | [Cardkey]
| minor | resolved (gvinson) | 2009-06-15 | New employee computer set up |
| | 0000512 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-06-15 | change DPI setting on my computer |
| | 0000508 | 2 | [Printing]
| minor | closed (gvinson) | 2009-06-12 | Galen Cranz's personal printer is having various error messages. |
| | 0000514 | 1 | [Computer]
| minor | closed (aalvarez) | 2009-06-12 | Please help: ...install the mysqli extension for PHP5 |
| | 0000368 | 1 | [Special Projects]
| minor | resolved (aalvarez) | 2009-06-12 | Port ScheduleItPHP from ONYX to STEEL |
| | 0000507 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-06-11 | changing computers |
| | 0000504 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-06-03 | Added staff 05 and Xerox printer to Chairs computer. |
| | 0000502 | 6 | [Network]
| tweak | resolved (gvinson) | 2009-06-03 | Cannot save to network drive |
| | 0000503 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-06-03 | Cannot connect to internet through Explorer |
| | 0000500 | 1 | [Computer]
| major | resolved (gvinson) | 2009-06-01 | Login errors |
| | 0000499 | 1 | [Printing]
| minor | resolved (aalvarez) | 2009-05-28 | "P" drive is not registering on Documents and Settings |
| | 0000471 | 3 | [Printing]
| minor | resolved (ktong) | 2009-05-20 | Replaced the Cyan toner on lab laser printer |
| | 0000498 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-20 | Replaced the Black HP laser toner in the lab |
| | 0000497 | 2 | [Printing]
| minor | resolved (ktong) | 2009-05-20 | Replaced the Black HP laser toner in the lab |
| | 0000496 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-19 | Replaced the yellow HP laser toner in the lab |
| | 0000495 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-19 | 7th floor studio laser out of paper 8 1/2 x 11 |
| | 0000494 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-19 | 7th floor studio laser out of paper 8 1/2 x 11 |
| | 0000493 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-18 | Lab laser low on paper 8 1/2 x 11 |
| | 0000492 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-18 | Replaced the Dell Black toner in the lab |
| | 0000487 | 6 | [Software]
| minor | resolved (gvinson) | 2009-05-13 | Remove RhinoCam plugin from all but 4 of the lab computers to avoid error messages. |
| | 0000490 | 1 | [Software]
| minor | resolved (gvinson) | 2009-05-12 | Can't get Outlook to work... |
| | 0000479 | 3 | [Printing]
| major | assigned (gvinson) | 2009-05-12 | 801-1 plotter leaking cyan |
| | 0000488 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-05-12 | Students Macbook pro would not boot... |
| | 0000486 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-05-10 | Restocked paper in lab... |
| | 0000483 | 2 | [Printing]
| minor | resolved (gvinson) | 2009-05-10 | Jam on 7th floor laser |
| | 0000485 | 2 | [Printing]
| minor | resolved (gvinson) | 2009-05-10 | replace black, yellow, magenta, and cyan toner on 6th floor plotter pool |
| | 0000482 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-05-10 | replaced 6th floor laser yellow toner |
| | 0000484 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-05-10 | Replace Magenta and yellow toner in 8th floor laser |
| | 0000464 | 10 | [Computer]
| minor | closed (gvinson) | 2009-05-08 | Rhino license has expired 02-26-2009 |
| | 0000448 | 17 | [Cardkey]
| minor | resolved (ktong) | 2009-05-08 | 8th floor studio laser printer paper jam |
| | 0000480 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-05-08 | access to shared drive |
| | 0000462 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-05-07 | Blue screen: Kernel_Data_inPage_Error on the lab computer |
| | 0000478 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-07 | refill 7th floor studio laser printer paper 8 1/2 x 11 |
| | 0000477 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-07 | 6th floor studio plotter out of Megenta toner |
| | 0000476 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-07 | refill the plotter paper on 6th floor |
|  | 0000465 | 2 | [Computer]
| major | resolved (gvinson) | 2009-05-07 | Student laptop infected with critters... |
| | 0000457 | 1 | [Cardkey]
| minor | resolved (gvinson) | 2009-05-07 | would like to print two-sided |
| | 0000475 | 2 | [Cardkey]
| minor | resolved (gvinson) | 2009-05-07 | Opening docx files? |
| | 0000469 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-05-06 | Student Database |
| | 0000474 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-06 | Refill the laser printer paper in the lab 8 x 11 |
| | 0000470 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-06 | refill the plotter paper on 8th floor |
| | 0000472 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-06 | Replaced the Cyan toner on lab laser printer |
| | 0000473 | 1 | [Printing]
| minor | resolved (ktong) | 2009-05-06 | Replaced the MK toner on the lab plotter |
| | 0000468 | 1 | [Computer]
| minor | closed (aalvarez) | 2009-05-06 | Student Database |
| | 0000463 | 9 | [Computer]
| minor | resolved (aalvarez) | 2009-05-05 | SNMP Communication Failed on both 6th floor plotter |
| | 0000467 | 1 | [Computer]
| minor | resolved (ktong) | 2009-05-05 | Replaced the Cyan toner on 8th laser printer |
| | 0000466 | 1 | [Computer]
| minor | resolved (ktong) | 2009-05-05 | Replaced the Cyan toner on 8th laser printer |
| | 0000454 | 9 | [Computer]
| major | resolved (gvinson) | 2009-05-05 | Can't print |
| | 0000461 | 1 | [Computer]
| minor | resolved (ktong) | 2009-05-05 | Help Prof. Nicholas de Monchaux install 3D Max Studio |
| | 0000460 | 2 | [Printing]
| minor | resolved (ktong) | 2009-05-05 | The cable for the plotter on 6th floor was unplugged again |
| | 0000459 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-05-05 | Gave Daryen Ambrose computer lab access |
| | 0000458 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-05-05 | Refill the laser printer paper in the lab 8 x 11 |
| | 0000445 | 5 | [Printing]
| feature | resolved (aalvarez) | 2009-05-04 | Work Study Melissa Wong need to be acess set up for p:\Reserve files P:\Reserve_files\Personnel\BIS pivots\ |
| | 0000456 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-05-04 | 6th floor studio laser paper jam |
| | 0000455 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-05-04 | Reload the plotter paper in the lab |
| | 0000449 | 2 | [Computer]
| minor | closed | 2009-05-01 | voicemail |
| | 0000453 | 1 | [Cardkey]
| minor | resolved (ktong) | 2009-05-01 | Help Joe print a PDF file for his project |
| | 0000452 | 1 | [Computer]
| minor | resolved (ktong) | 2009-05-01 | 9th floor studio laser out of Megeta toner |
| | 0000451 | 2 | [Computer]
| minor | resolved (ktong) | 2009-05-01 | 9th floor studio laser out of yellow toner |
| | 0000450 | 2 | [Network]
| minor | resolved (ktong) | 2009-05-01 | Laser printer out of black toner on 6th floor |
| | 0000447 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2009-04-30 | mcocoma needs LCD monitor for AIA meeting |
| | 0000446 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-30 | Laser printer paper jam on 6th floor |
| | 0000444 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-30 | 6th floor plotters not responding |
| | 0000442 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-04-29 | yahoo messenger |
| | 0000439 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-29 | Refill the laser printer paper in the lab |
| | 0000438 | 2 | [Printing]
| major | resolved (gvinson) | 2009-04-29 | Marsha Carlton Computer Key board is not working. |
| | 0000437 | 1 | [Printing]
| minor | closed | 2009-04-28 | 6th floor laser printer out of black toner |
| | 0000436 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-28 | Refill the laser printer 11x17 paper on 7th & 9th floor |
| | 0000435 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-27 | Refill the laser printer 8x 11 paper in the lab |
| | 0000420 | 5 | [Cardkey]
| minor | resolved (gvinson) | 2009-04-26 | Need computer in Marty's office set up for new adviser |
|  | 0000427 | 14 | [Computer]
| major | resolved (gvinson) | 2009-04-24 | Students computer blue screening every time it boots. |
| | 0000434 | 1 | [Computer]
| minor | resolved (ktong) | 2009-04-23 | Prof. Greg Crysler could not open Adobe Acrobat file |
| | 0000433 | 3 | [Computer]
| major | resolved (gvinson) | 2009-04-23 | no aniti-virus |
| | 0000432 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-23 | Filled lab laser printer paper 8 1/2 x 11 |
| | 0000431 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-04-22 | Ray Lifchez's computer would not start |
| | 0000430 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-22 | Plotter on 8th floor need Black toner |
| | 0000429 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-22 | Replaced the yellow plotter toner on 6th floor |
| | 0000428 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-21 | refill the plotter paper for the lab plotter |
| | 0000424 | 5 | [Printing]
| minor | resolved (ktong) | 2009-04-21 | cannot print with Novell |
| | 0000426 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-20 | Refill the laser printer paper in the lab |
| | 0000417 | 3 | [Printing]
| minor | resolved (ktong) | 2009-04-20 | The plotter on 6th floor was shut off |
| | 0000423 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-20 | 801-2 plotter is out of paper |
| | 0000422 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-04-20 | 901-1 computer on 9th floor is having connection issues |
| | 0000421 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-20 | Laser printer in lab and 7th floor need Magenta toner |
| | 0000418 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-04-18 | Jill Stoner having problem installng fonts... |
| | 0000414 | 3 | [Printing]
| minor | resolved (gvinson) | 2009-04-16 | 8th floor plotter 801-2 network cable disconnected. |
| | 0000415 | 1 | [Server]
| minor | resolved (aalvarez) | 2009-04-16 | Problems using ftp to modify our website |
| | 0000412 | 2 | [Computer]
| minor | resolved (ktong) | 2009-04-15 | 8th floor studio laser out of plotter paper |
| | 0000410 | 2 | [Computer]
| minor | resolved (ktong) | 2009-04-15 | 6th floor studio laser tray 3 is open |
| | 0000409 | 2 | [Cardkey]
| minor | closed | 2009-04-15 | USB headset available? |
|  | 0000385 | 3 | [Software]
| major | resolved (gvinson) | 2009-04-14 | Sap11 software has stopped working... |
| | 0000406 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-14 | Cannot print from one computer |
| | 0000405 | 2 | [Printing]
| minor | resolved (ktong) | 2009-04-14 | 8th floor studio laser out of paper 11 x 17 |
| | 0000404 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-14 | 7th floor studio laser out of paper 8 1/2 x 11 |
| | 0000394 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-04-14 | Cardkey office computer used by students to add to cal1 cards having issues... |
| | 0000403 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-14 | Install xerox printer on Paul's computer |
| | 0000384 | 4 | [Cardkey]
| minor | resolved (gvinson) | 2009-04-13 | Print to new copy machine |
| | 0000396 | 2 | [Computer]
| major | resolved (gvinson) | 2009-04-13 | can not access to the servor |
| | 0000402 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-13 | 8th floor plotter 801-2 network cable disconnected. |
| | 0000399 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-13 | 7th floor studio laser out of yellow toner |
| | 0000398 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-13 | Laser printer in computer lab needs Magenta... |
| | 0000397 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-13 | Reload 479 plotter with paper |
| | 0000393 | 4 | [Software]
| minor | resolved (gvinson) | 2009-04-12 | install rhino plugin on lab computers |
| | 0000392 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-04-10 | Explorer crashed while SDHelper.dll was running |
| | 0000386 | 5 | [Computer]
| feature | resolved (gvinson) | 2009-04-09 | computer on 9th floor needs flash 9 |
| | 0000387 | 2 | [Computer]
| minor | resolved (ktong) | 2009-04-09 | I am installing Flash 10 on all lab machines |
| | 0000388 | 1 | [Computer]
| minor | closed | 2009-04-09 | I am installing Flash 10 on all lab machines |
| | 0000383 | 1 | [Computer]
| minor | resolved (ktong) | 2009-04-08 | Student has trouble running 3d max 9 |
| | 0000380 | 2 | [Printing]
| minor | resolved (ktong) | 2009-04-08 | 7th floor laser status... |
| | 0000199 | 7 | [Special Projects]
| feature | closed (gvinson) | 2009-04-07 | Small inexpensive scanners for staff |
| | 0000332 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-04-07 | Faculty member complaining that AVIs and other video files not running correctly on their offiice computer. |
| | 0000379 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-07 | Set up Iprint printer on Penny's laptop |
| | 0000378 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-07 | 6th floor studio laser out of Cyan toner |
| | 0000377 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-07 | 9th floor studio laser out of black toner |
| | 0000376 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-04-06 | 7th floor studio laser out of cyan toner |
| | 0000250 | 5 | [Special Projects]
| feature | closed (gvinson) | 2009-04-05 | update computer |
| | 0000373 | 1 | [Computer]
| minor | resolved (ktong) | 2009-04-03 | Helped a student install Novell |
| | 0000315 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-04-02 | CMES to Arch email transfer |
| | 0000369 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-04-02 | Reboot computer running powerpoint presentation in alumni lounge |
| | 0000367 | 1 | [Printing]
| minor | resolved (ktong) | 2009-04-02 | Paper level is low for the printer |
| | 0000366 | 1 | [Server]
| minor | resolved (aalvarez) | 2009-04-02 | Increase (student) quotas to a full 2Gb |
| | 0000365 | 1 | [Special Projects]
| minor | resolved (aalvarez) | 2009-04-02 | UNOBTANIUM is reporting false-positives for CEDR1 |
| | 0000364 | 1 | [Software]
| minor | resolved (gvinson) | 2009-04-02 | .doc files not openning in word |
|  | 0000363 | 6 | [Security]
| major | resolved (gvinson) | 2009-04-02 | Sheila's been downloading critters. |
| | 0000361 | 3 | [Printing]
| minor | resolved (aalvarez) | 2009-04-01 | Unable to print from laptop using novell |
| | 0000360 | 2 | [Printing]
| minor | resolved (gvinson) | 2009-04-01 | 6th_floor_laser needs CYAN cartridge |
| | 0000349 | 8 | [Computer]
| minor | resolved (gvinson) | 2009-03-31 | Staff computers need RealPlayer for campus/UCOP messages |
| | 0000357 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-03-31 | Problems with Nezar's new acer netbook |
|  | 0000355 | 2 | [Computer]
| major | resolved (ktong) | 2009-03-30 | Conficker Worm Targets Microsoft Windows Systems |
| | 0000354 | 2 | [Printing]
| minor | resolved (ktong) | 2009-03-30 | 8th_floor_laser needs black toner |
| | 0000351 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-03-25 | Cannot log into account on cadcam computer |
| | 0000350 | 1 | [Network]
| block | resolved (gvinson) | 2009-03-25 | Lisa can't get on to novell from her computer. |
| | 0000348 | 6 | [Computer]
| major | resolved (gvinson) | 2009-03-24 | very slow computer |
| | 0000342 | 7 | [Software]
| minor | resolved (gvinson) | 2009-03-23 | Update Acrobat 9 to 9.1 to address security issue |
| | 0000346 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-03-21 | Melissa can't open Adobe on her computer and login issues |
| | 0000345 | 1 | [Cardkey]
| minor | resolved (gvinson) | 2009-03-19 | Install FileZilla on Susan's computer |
| | 0000344 | 1 | [Computer]
| minor | resolved (gvinson) | 2009-03-18 | can't find p drive on Melissa's computer |
| | 0000340 | 6 | [Server]
| minor | resolved (gvinson) | 2009-03-18 | Server access to |
| | 0000341 | 3 | [Software]
| minor | resolved (gvinson) | 2009-03-18 | Update Rhino on all lab and studio computers |
| | 0000343 | 1 | [Server]
| minor | resolved (aalvarez) | 2009-03-18 | Fix login script |
| | 0000339 | 1 | [Software]
| minor | resolved (gvinson) | 2009-03-16 | Install another piece of software on short notice. |
| | 0000337 | 8 | [Computer]
| minor | closed (aalvarez) | 2009-03-16 | Server sluggish |
| | 0000334 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-03-13 | Computer running slow... |
| | 0000335 | 1 | [Software]
| minor | resolved (gvinson) | 2009-03-13 | Install Techno cnc software on lab computers |
| | 0000329 | 2 | [Printing]
| major | closed | 2009-03-13 | Not Able to Open A Lecturer documents Sent to Me as a WinRAR archiver |
| | 0000330 | 4 | [Computer]
| major | resolved (aalvarez) | 2009-03-12 | The kiosk display is down |
| | 0000331 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-03-12 | configure new arch staff laptops... |
| | 0000333 | 2 | [Computer]
| major | resolved (gvinson) | 2009-03-11 | "Could not initialize Photoshop because the scratch disks are full" |
| | 0000328 | 5 | [Cardkey]
| minor | resolved (gvinson) | 2009-03-09 | Access to O drive (dean's office)? |
| | 0000298 | 9 | [Software]
| minor | resolved (gvinson) | 2009-03-09 | Install Acrobat 9 on staff computers. |
| | 0000327 | 2 | [Network]
| minor | resolved (gvinson) | 2009-03-06 | 8th Floor Laser Printer out of Magenta Ink |
| | 0000321 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-03-06 | please update Chris's computer and Melissa's computer with Java 1.6 |
| | 0000326 | 1 | [Computer]
| major | closed (gvinson) | 2009-03-06 | I cannot open a zip file |
| | 0000325 | 8 | [Network]
| minor | resolved (gvinson) | 2009-03-05 | USB ports usurped by Novell |
| | 0000324 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-03-05 | Security pop-ups |
| | 0000323 | 4 | [Computer]
| minor | resolved (aalvarez) | 2009-03-04 | Is it possible to search files |
| | 0000322 | 5 | [Cardkey]
| minor | resolved (gvinson) | 2009-03-04 | Need to activate my ID to open building |
| | 0000320 | 1 | [Computer]
| major | resolved (gvinson) | 2009-03-02 | my Java needs to be updated to at least 1.6 |
| | 0000319 | 3 | [Printing]
| minor | resolved (ktong) | 2009-03-02 | 6th floor laser printer not functioning |
| | 0000318 | 2 | [Computer]
| minor | closed (aalvarez) | 2009-02-27 | I can't update our webpage |
| | 0000301 | 4 | [Server]
| minor | closed (gvinson) | 2009-02-27 | Converting our teraserver into an external hard drive |
| | 0000305 | 4 | [Special Projects]
| minor | resolved (aalvarez) | 2009-02-27 | [Prepare for] UPS test & server room cleanup |
| | 0000317 | 1 | [Projector/AV]
| minor | resolved (aalvarez) | 2009-02-27 | KIOSK display blank |
| | 0000316 | 3 | [Software]
| minor | resolved (gvinson) | 2009-02-27 | Install Blink3D on lab computers for Kalay |
| | 0000313 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-02-25 | Wireless connection problem... |
| | 0000311 | 2 | [Computer]
| minor | closed (aalvarez) | 2009-02-24 | a bunch of things just printed out on the new copy machine in the grad office |
| | 0000312 | 2 | [Printing]
| major | resolved (gvinson) | 2009-02-24 | Need to be set up to Print from Architecture Xerox Copier #7345 |
| | 0000310 | 3 | [Printing]
| minor | resolved (ktong) | 2009-02-23 | 6th flr printer jammed |
| | 0000304 | 9 | [Computer]
| minor | resolved (gvinson) | 2009-02-20 | Kalays laptop running slow... |
| | 0000307 | 3 | [Computer]
| major | resolved (gvinson) | 2009-02-20 | please confirm ip address for remote compute |
| | 0000140 | 2 | [Special Projects]
| minor | resolved (aalvarez) | 2009-02-18 | Institute use of management classes in UCBackup |
| | 0000303 | 1 | [Software]
| minor | resolved (gvinson) | 2009-02-18 | Install Adobe InDesign and key |
| | 0000302 | 1 | [Computer]
| major | resolved (gvinson) | 2009-02-18 | Students laptop has tanked... need to recover files. |
| | 0000296 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-02-17 | Configure new computer for Nezar. |
| | 0000300 | 1 | [Computer]
| major | resolved (gvinson) | 2009-02-17 | problem printing to pdf |
| | 0000277 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-02-10 | Problems with Arch loaner laptop |
| | 0000292 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-02-09 | Move scanner from Sara's computer to Donna's in Grad office |
| | 0000287 | 3 | [Printing]
| minor | resolved (ktong) | 2009-02-09 | 7th floor laser printer getting low on Black, Cyan, and yellow |
| | 0000294 | 2 | [Security]
| minor | resolved (gvinson) | 2009-02-09 | Sheilas's computer has malware... |
| | 0000290 | 11 | [Software]
| minor | closed (gvinson) | 2009-02-07 | Download Email |
| | 0000293 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-02-07 | allow workstudy computer in May's office to print to the new copy machine |
| | 0000291 | 3 | [Computer]
| major | resolved (gvinson) | 2009-02-04 | DEAN_ER_01 HP Printer is printing all sheets red |
| | 0000288 | 4 | [Printing]
| minor | resolved (gvinson) | 2009-02-04 | Cannot print to CED networked printers from my Macbook Pro |
| | 0000289 | 1 | [Computer]
| major | resolved (gvinson) | 2009-02-04 | Need Admin to load updated Flash to view video project |
| | 0000286 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-02-03 | I need to be hooked up to the copy machine in 232 to print. |
| | 0000285 | 1 | [Software]
| major | resolved (gvinson) | 2009-02-02 | cannot open pdf files |
| | 0000284 | 2 | [Computer]
| major | resolved (gvinson) | 2009-02-02 | work study station not working |
| | 0000283 | 1 | [Network]
| major | resolved (gvinson) | 2009-02-02 | Unable to login via Novell to the network since last Thursday, January 29. |
| | 0000282 | 3 | [Computer]
| major | resolved (gvinson) | 2009-01-30 | Can't print or access pdf files |
| | 0000281 | 2 | [Computer]
| minor | resolved (gvinson) | 2009-01-29 | User profile on vaio laptop seems to have gone walkabout |
| | 0000280 | 3 | [Computer]
| minor | resolved (gvinson) | 2009-01-29 | no sound from computer |
| | 0000261 | 4 | [Computer]
| minor | resolved (gvinson) | 2009-01-29 | Dell Computer - Salvage/Recycle |
| | 0000274 | 6 | [Server]
| minor | resolved (aalvarez) | 2009-01-28 | web home page |
| | 0000272 | 5 | [Cardkey]
| minor | closed (ktong) | 2009-01-28 | Card key and sassafras wont work |
| | 0000279 | 2 | [Server]
| minor | resolved (aalvarez) | 2009-01-27 | Remove ARCH2 from tree; retire from service |
| | 0000273 | 8 | [Computer]
| major | resolved (aalvarez) | 2009-01-27 | CalMail/Outlook |
| | 0000276 | 1 | [Printing]
| major | resolved (gvinson) | 2009-01-27 | Cannot print to any networked printer |
| | 0000275 | 3 | [Computer]
| major | resolved (gvinson) | 2009-01-26 | New Workstudy Account Setup |
| | 0000271 | 1 | [Printing]
| minor | resolved (gvinson) | 2009-01-22 | Install printer Staff 05 on scanner computer. |
| | 0000270 | 1 | [Computer]
| major | resolved (gvinson) | 2009-01-22 | Nezars laptop is running slow... |
| | 0000267 | 3 | [Computer]
| major | resolved (gvinson) | 2009-01-21 | internet explorer freezes every time I open it; also can't open BAIRS report in Firefox |
| | 0000266 | 3 | [Computer]
| major | resolved (gvinson) | 2009-01-21 | cannot view images of documents in BFS |
| | 0000263 | 14 | [Computer]
| major | resolved (gvinson) | 2009-01-21 | Dead computer... |
| | 0000269 | 1 | [Computer]
| major | resolved (gvinson) | 2009-01-16 | Please hook up Nicoles computer |
| | 0000268 | 1 | [Software]
| minor | resolved (gvinson) | 2009-01-15 | install Host explorer software on UG adviser computer. |
| | 0000212 | 5 | [Server]
| major | closed (aalvarez) | 2009-01-14 | Steel .62 Server Security- file permissions for the ftp folder... those who ftp in, can see other folders besides their own |
| | 0000257 | 1 | [Printing]
| minor | resolved (aalvarez) | 2009-01-14 | Remove ARCH_STAFF_03 from print queues |
| | 0000264 | 4 | [Computer]
| major | resolved (gvinson) | 2009-01-14 | move computing/phone to office |
| | 0000265 | 1 | [Computer]
| major | resolved (gvinson) | 2009-01-13 | Adobe asks for password for Mellisa to use it |
| | 0000207 | 3 | [Network]
| minor | assigned (gvinson) | 2009-01-09 | Network connection needed at Alumni lounge location |
| | 0000056 | 3 | [Special Projects]
| minor | assigned (gvinson) | 2009-01-09 | Prepare content for computer web site |
| | 0000253 | 3 | [Special Projects]
| minor | resolved (aalvarez) | 2009-01-09 | Backup of all Windows servers |
| | 0000241 | 6 | [Computer]
| minor | closed (gvinson) | 2009-01-09 | Paul Morrison wants an extension cable for his flatbed router |
| | 0000260 | 8 | [Software]
| major | resolved (aalvarez) | 2009-01-09 | prompted for verification when opening pdf files |
| | 0000259 | 2 | [Network]
| block | resolved (aalvarez) | 2009-01-08 | Not able to logon to the network |
| | 0000258 | 4 | [Computer]
| major | resolved (aalvarez) | 2009-01-07 | Work Study Student (Christina Huang) login denied |
| | 0000254 | 1 | [Computer]
| major | resolved (gvinson) | 2009-01-06 | Cannot access any pdf files |
| | 0000248 | 5 | [Special Projects]
| minor | resolved (gvinson) | 2009-01-06 | Set up retired lab computer for Jil Stoner |
| | 0000256 | 3 | [Special Projects]
| minor | resolved (gvinson) | 2009-01-05 | Two printers in 232 out |
| | 0000247 | 1 | [Network]
| minor | resolved (gvinson) | 2008-12-17 | Jil Stoner can't connect her laptop to the network |
| | 0000246 | 6 | [Server]
| minor | closed (aalvarez) | 2008-12-17 | Copy folders off of ONYX for Stephen Suh |
| | 0000237 | 2 | [Special Projects]
| feature | resolved (gvinson) | 2008-12-15 | kiosk monitor recalibration |
| | 0000239 | 2 | [Computer]
| minor | resolved (gvinson) | 2008-12-15 | May Hudson's wireless mouse not functioning properly |
| | 0000242 | 1 | [Printing]
| minor | resolved (ktong) | 2008-12-15 | 4th floor Dell laser printer out of Cyan & Paper |
| | 0000240 | 1 | [Printing]
| minor | resolved (ktong) | 2008-12-15 | 8th and 9th floor laser printer out of 8.5x11 paper |
|  | 0000238 | 1 | [Wireless]
| major | resolved (aalvarez) | 2008-12-13 | AirBears down |
| | 0000234 | 1 | [Printing]
| minor | resolved (ktong) | 2008-12-09 | 6th floor laserjet in a Jammed state. |
| | 0000233 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-12-09 | Student can't connect to Novell from her laptop |
| | 0000232 | 1 | [Network]
| minor | resolved (gvinson) | 2008-12-08 | Student can't connect to airbears... |
| | 0000231 | 1 | [Special Projects]
| minor | resolved (aalvarez) | 2008-12-05 | Modify Mantis account creation to request BERKELEY.EDU address |
| | 0000206 | 2 | [Computer]
| minor | resolved (gvinson) | 2008-12-04 | Update computer that was running flatscreen. |
|  | 0000227 | 6 | [Computer]
| major | closed (gvinson) | 2008-12-04 | Nezar's laptop is having fits... |
| | 0000229 | 2 | [Printing]
| minor | resolved (ktong) | 2008-12-04 | 9th Floor Printer out of black toner |
| | 0000228 | 1 | [Special Projects]
| major | resolved (aalvarez) | 2008-12-03 | need copy of kiosk powerpoint |
| | 0000219 | 2 | [Computer]
| minor | resolved (gvinson) | 2008-12-02 | Sara McCarthy needs a new keyboard |
| | 0000226 | 1 | [Security]
| minor | resolved (gvinson) | 2008-12-02 | Reset token for Marc Trib |
| | 0000224 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-12-02 | Sara needs access to files and email stored on local machine under Jamies account |
| | 0000223 | 1 | [Software]
| minor | resolved (gvinson) | 2008-12-02 | Richard Fernau can't get Thunderbird mail client to send or receive |
| | 0000222 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-12-02 | Richard Fernau can't get his local printer to print. |
| | 0000221 | 1 | [Printing]
| minor | resolved (ktong) | 2008-12-02 | 7th floor laser out of Yellow |
| | 0000220 | 1 | [Printing]
| minor | resolved (ktong) | 2008-12-02 | 6th floor laserjet in a Jammed state. |
| | 0000218 | 1 | [Network]
| minor | resolved (aalvarez) | 2008-12-01 | Access for Sara McCarthy |
| | 0000163 | 6 | [Special Projects]
| minor | closed (ktong) | 2008-11-26 | Need a new Fuser Kit for laser printer 5500 on 6th floor studio |
| | 0000214 | 2 | [Server]
| minor | resolved (gvinson) | 2008-11-26 | Adding Novell drives to my Mac finder as a "connected server" |
| | 0000215 | 2 | [Printing]
| minor | resolved (gvinson) | 2008-11-26 | 7th floor laser out of Magenta |
| | 0000216 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-11-26 | 6th floor laserjet in a Jammed state. |
| | 0000213 | 1 | [Network]
| block | resolved (gvinson) | 2008-11-26 | Troubleshoot network connection is 318 for IURD |
| | 0000211 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-11-24 | Dead CRT |
| | 0000210 | 1 | [Software]
| minor | closed (gvinson) | 2008-11-24 | Can see pdf with my adobe |
|  | 0000055 | 4 | [Special Projects]
| minor | closed (gvinson) | 2008-11-24 | redeploy old lab computers |
| | 0000209 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-24 | There was paper jam on 8th floor laser printer |
| | 0000184 | 2 | [Network]
| minor | resolved (gvinson) | 2008-11-24 | Replace Marva deMarothy's network cable |
| | 0000208 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-24 | 6th floor laser printer is out of Cyan. |
| | 0000205 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2008-11-24 | Convert .xlsx file to .xls file? |
| | 0000204 | 2 | [Network]
| crash | resolved (aalvarez) | 2008-11-24 | Novell Server Down |
| | 0000203 | 5 | [Computer]
| major | closed (gvinson) | 2008-11-21 | can not access cal agenda |
| | 0000200 | 2 | [Special Projects]
| minor | closed (aalvarez) | 2008-11-21 | Evaluate 401A for wireless signal |
| | 0000198 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-11-19 | Install printer on Faculty laptop |
| | 0000196 | 5 | [Computer]
| minor | resolved (ktong) | 2008-11-19 | Krystyna Zelenay needs to get M & N drive since she is a researcher |
| | 0000197 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-11-19 | Help install software on Faculty computer |
| | 0000193 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-19 | Replace the Black toner for new Dell printer in the lab |
| | 0000192 | 2 | [Printing]
| minor | resolved (ktong) | 2008-11-18 | The Mengeta Ink on 6th floor is out |
|  | 0000123 | 10 | [Computer]
| block | resolved (gvinson) | 2008-11-18 | Techs trying to install new laser cutter having problems loading driver for cutter onto cadcam computers. |
| | 0000188 | 2 | [Printing]
| minor | closed (gvinson) | 2008-11-17 | occasionally printer will not work |
| | 0000191 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-11-17 | Replace Black toner in 479-5500 |
| | 0000190 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-17 | The 6th floor laser printer was out of Cyan ink |
| | 0000189 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-11-16 | Order toner for Lab Dell printer |
| | 0000187 | 5 | [Server]
| tweak | closed (aalvarez) | 2008-11-14 | server MIME config question |
|  | 0000181 | 6 | [Computer]
| major | resolved (gvinson) | 2008-11-13 | Cadcam laser cutter computer (old) is blue screening |
| | 0000185 | 3 | [Computer]
| major | resolved (gvinson) | 2008-11-13 | Monitor on photolab mac not working |
| | 0000183 | 1 | [Network]
| minor | resolved (aalvarez) | 2008-11-13 | Marva deMarothy unable to connect to internet |
| | 0000182 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-12 | The Studio printer was low on paper |
| | 0000180 | 2 | [Printing]
| minor | resolved (ktong) | 2008-11-12 | There were error message on both of 6th floor plotters and 8th floor plotter |
| | 0000179 | 3 | [Network]
| minor | resolved (ktong) | 2008-11-12 | The network of the computer in the last row in the computer lab seems to be down |
| | 0000178 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-11-12 | Can't print to the new dell printer in 250 |
| | 0000176 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-11-10 | Facutly member having trouble accessing wifi on Macbook pro |
| | 0000175 | 2 | [Printing]
| minor | resolved (ktong) | 2008-11-10 | There was paper jam on 6th floor laser printer. |
|  | 0000074 | 4 | [Special Projects]
| minor | closed (gvinson) | 2008-11-10 | Computer equipment loan |
| | 0000171 | 5 | [Computer]
| minor | resolved (ktong) | 2008-11-10 | Paola Rizzuto's computer has very low disk space left |
| | 0000170 | 1 | [Security]
| minor | resolved (gvinson) | 2008-11-06 | Update and patch keyserver |
| | 0000168 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2008-11-03 | Install new scanner in Grad office |
| | 0000169 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-03 | One of the plotter on 8th floor was shut down by someone, one of the plotter on 6th floor was out of paper |
|  | 0000039 | 8 | [Computer]
| major | resolved (gvinson) | 2008-11-03 | Nicole Avril's computer is misbehaving |
| | 0000167 | 1 | [Printing]
| minor | resolved (ktong) | 2008-11-03 | The 4th floor plotter is out of paper because students have mid-review. |
| | 0000165 | 2 | [Printing]
| minor | resolved (ktong) | 2008-10-31 | There is error message for 8th_floor_plotter_2 |
| | 0000164 | 1 | [Network]
| minor | resolved (ktong) | 2008-10-31 | Professor Galen Cranz can not connect to internet |
| | 0000161 | 5 | [Special Projects]
| minor | resolved (ktong) | 2008-10-30 | The Lab was messy after being used last night |
| | 0000159 | 3 | [Computer]
| minor | resolved (ktong) | 2008-10-29 | Windows update - service pack 3 |
| | 0000158 | 1 | [Printing]
| minor | resolved (ktong) | 2008-10-29 | The Paper level is low in the lab and studio |
| | 0000157 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-10-28 | mouse not working |
| | 0000155 | 3 | [Security]
| minor | resolved (gvinson) | 2008-10-28 | Wipe harddrive |
| | 0000148 | 7 | [Special Projects]
| minor | resolved (gvinson) | 2008-10-27 | Review flatbed or combo feed/flatbed scanner options for Arch Grad office |
| | 0000154 | 1 | [Network]
| minor | resolved (gvinson) | 2008-10-27 | Cannot connect to novell server |
| | 0000153 | 1 | [Computer]
| minor | resolved (gvinson) | 2008-10-27 | color copier |
| | 0000150 | 2 | [Special Projects]
| minor | resolved (gvinson) | 2008-10-27 | Where did small fast sheet-fed scanner originally located by Scantron go? |
| | 0000151 | 2 | [Software]
| minor | resolved (gvinson) | 2008-10-27 | Grant Christie rights on CalAgenda |
| | 0000108 | 4 | [Software]
| minor | resolved (gvinson) | 2008-10-25 | Calagenda client not opening for several staff |
| | 0000142 | 8 | [Special Projects]
| feature | resolved (aalvarez) | 2008-10-24 | Archives ticket #1 |
| | 0000143 | 2 | [Special Projects]
| feature | resolved (gvinson) | 2008-10-24 | Archives tickets #2 |
| | 0000137 | 3 | [Special Projects]
| minor | resolved (aalvarez) | 2008-10-24 | Change UCBackup host from THUNDER to STEEL |
| | 0000145 | 1 | [Server]
| minor | resolved (aalvarez) | 2008-10-23 | Scheduler unavailable |
| | 0000139 | 7 | [Special Projects]
| minor | resolved (ktong) | 2008-10-23 | Cleanup student accounts |
| | 0000141 | | [Printing]
| minor | assigned (gvinson) | 2008-10-23 | Turn on firewalls on printers/plotters |
| | 0000144 | 1 | [Cardkey]
| minor | resolved (gvinson) | 2008-10-22 | remove access for Yvette Marie Subramanian |
| | 0000058 | 10 | [Special Projects]
| minor | resolved (gvinson) | 2008-10-21 | Order network connection for 273b |
| | 0000127 | 8 | [Printing]
| minor | resolved (ktong) | 2008-10-21 | Bring new Dell printer online |
| | 0000075 | 2 | [Printing]
| minor | assigned (gvinson) | 2008-10-16 | Network printer in Steve and Kari's room |
| | 0000003 | 4 | [Wireless]
| tweak | closed (gvinson) | 2008-10-16 | weak 8th floor wireless connectivity |
| | 0000093 | 6 | [Network]
| minor | closed (gvinson) | 2008-10-16 | Require get access to H drive |
| | 0000131 | 4 | [Printing]
| minor | resolved (aalvarez) | 2008-10-16 | Replace LJ4000 in 232 with Dell 5130 |
| | 0000134 | 3 | [Printing]
| minor | resolved (aalvarez) | 2008-10-16 | Update iPrint clients |
|  | 0000136 | 1 | [Server]
| minor | resolved (aalvarez) | 2008-10-16 | Sheila Robinson unable to login to Novell |
| | 0000132 | 3 | [Server]
| minor | resolved (aalvarez) | 2008-10-16 | Glass .63 Web Server - Website is noticably slower |
| | 0000135 | 3 | [Printing]
| minor | resolved (ktong) | 2008-10-16 | Access to network printers |
| | 0000133 | 5 | [Printing]
| minor | resolved (aalvarez) | 2008-10-16 | can't install iPrint on Vista |
|  | 0000130 | 1 | [Printing]
| major | resolved (ktong) | 2008-10-15 | Please install drivers on lab machines for arch_lab_laser_2 |
| | 0000129 | 1 | [Server]
| minor | resolved (aalvarez) | 2008-10-14 | Create new user |
| | 0000128 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2008-10-10 | Teaching Harrison how to use Power Point. |
| | 0000120 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-10-07 | Computer in 103 needs to be connected to printers in 232 by iprint. |
| | 0000119 | 2 | [Printing]
| major | resolved (ktong) | 2008-10-07 | wurster, 9th floor laser printer out of magenta |
| | 0000117 | 2 | [Printing]
| minor | resolved (aalvarez) | 2008-10-06 | Printer issues |
| | 0000116 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-10-06 | Cannot print |
| | 0000115 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2008-10-03 | Bogota exhibit need computer to run presentation |
| | 0000114 | 1 | [Printing]
| minor | resolved (aalvarez) | 2008-10-03 | NDPS unloaded from ARCH2, permanently |
| | 0000071 | 3 | [Computer]
| minor | resolved (ktong) | 2008-10-03 | A student was having problem with Symantec Client Firewall |
| | 0000113 | 1 | [Server]
| minor | resolved (gvinson) | 2008-10-03 | Can't send email |
| | 0000111 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-10-02 | ARCH_Grad_01 needs a maintenance kit |
| | 0000112 | 2 | [Network]
| minor | resolved (aalvarez) | 2008-10-02 | Cannot get onto network |
| | 0000110 | 2 | [Software]
| block | resolved (gvinson) | 2008-10-02 | E-mail not working |
| | 0000104 | 3 | [Printing]
| minor | resolved (gvinson) | 2008-10-02 | Cutover ARCH staff to iPrint |
| | 0000109 | 2 | [Special Projects]
| minor | resolved (ktong) | 2008-10-02 | convert GSI 2009 application to a fill in application. |
| | 0000107 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-10-01 | Ray Lifchez's printer not working |
| | 0000106 | 1 | [Printing]
| feature | resolved (gvinson) | 2008-10-01 | printing still in progress after 10 hours |
|  | 0000088 | 6 | [Computer]
| crash | resolved (gvinson) | 2008-10-01 | Computer blues screening |
| | 0000105 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-10-01 | Label the printers in 232 |
| | 0000103 | 2 | [Printing]
| major | resolved (ktong) | 2008-09-30 | 9th floor laser printer out of ink |
| | 0000101 | 4 | [Computer]
| crash | resolved (gvinson) | 2008-09-30 | Calagenda desktop client will not start and give error message. |
| | 0000100 | 6 | [Special Projects]
| minor | resolved (gvinson) | 2008-09-29 | Create new user account for lecture series printing |
|  | 0000097 | 4 | [Computer]
| block | resolved (ktong) | 2008-09-29 | Locked out of computer... |
| | 0000098 | 11 | [Network]
| minor | resolved (aalvarez) | 2008-09-29 | acces to G drive |
| | 0000099 | 5 | [Computer]
| major | resolved (gvinson) | 2008-09-29 | need to install driver |
| | 0000067 | 2 | [Network]
| minor | resolved (aalvarez) | 2008-09-26 | requesting re-mapping of dns to appropriately address my computer |
| | 0000083 | 1 | [Printing]
| minor | resolved (aalvarez) | 2008-09-26 | Add cost accounting to ARCH_Grad_01 |
|  | 0000087 | 4 | [Computer]
| major | resolved (gvinson) | 2008-09-26 | Kalay's ibm tablet computer is dead in the water. |
|  | 0000089 | 4 | [Security]
| minor | resolved (gvinson) | 2008-09-26 | Student laptop infected by virus |
| | 0000095 | 1 | [Computer]
| tweak | resolved (gvinson) | 2008-09-26 | Security updates missing from my computer? |
| | 0000092 | 5 | [Network]
| minor | resolved (aalvarez) | 2008-09-26 | Ed Arens' login script isn't working properly |
| | 0000070 | 11 | [Computer]
| minor | resolved (ktong) | 2008-09-26 | Updating old slow rollerball mice in studios & CAD/CAM lab? Also USB adapter on CAD/CAM computers? |
| | 0000084 | 2 | [Printing]
| minor | resolved (aalvarez) | 2008-09-26 | Add printers/copiers in 232 to iPrint |
| | 0000094 | 1 | [Computer]
| block | resolved (gvinson) | 2008-09-25 | Cannot reset user level on laptop from admin account / can't get into admin account |
| | 0000081 | 4 | [Computer]
| minor | resolved (gvinson) | 2008-09-25 | Mark Anderson is not receiving any email... |
| | 0000085 | 2 | [Network]
| minor | resolved (aalvarez) | 2008-09-24 | Request for conection to H drive, Nicholas de Mochaux studio |
| | 0000082 | 1 | [Network]
| minor | resolved (aalvarez) | 2008-09-24 | Modify login scripts |
| | 0000086 | 2 | [Software]
| minor | resolved (aalvarez) | 2008-09-24 | Eric Gillet can't install Acrobat 9 |
| | 0000080 | 1 | [Computer]
| minor | resolved (ktong) | 2008-09-23 | Reformat Laptop |
| | 0000078 | 3 | [Network]
| minor | resolved (ktong) | 2008-09-23 | i have a need for PhotoShop |
| | 0000079 | 2 | [Network]
| minor | resolved (gvinson) | 2008-09-23 | Novell network access for Marva for all Arch Reserve files |
| | 0000064 | 4 | [Special Projects]
| minor | closed (aalvarez) | 2008-09-22 | Recycled non-network printer in 470? |
| | 0000060 | 4 | [Computer]
| feature | resolved (gvinson) | 2008-09-22 | change computer on WS desk in May's office & install BAIRS plug-in |
| | 0000077 | 2 | [Network]
| minor | resolved (gvinson) | 2008-09-22 | create new user account for new Dean's office workstudy student |
|  | 0000076 | 1 | [Printing]
| minor | resolved (gvinson) | 2008-09-22 | 6th floor laserjet in a Jammed state. |
| | 0000063 | 3 | [Special Projects]
| minor | resolved (gvinson) | 2008-09-19 | Recycled computer with wireless connectivity to 470 PhD rm |
| | 0000069 | 1 | [Special Projects]
| minor | resolved (gvinson) | 2008-09-19 | Re-deploy Harrison's old computer to ER |
| | 0000042 | 6 | [Computer]
| major | resolved (gvinson) | 2008-09-19 | Replacement computer for ER workstudy workstation |
| | 0000072 | 1 | [Cardkey]
| minor | resolved (gvinson) | 2008-09-19 | Remove cardkey access |
| | 0000054 | 3 | [Printing]
| minor | resolved (aalvarez) | 2008-09-19 | Need printer in Grad office set up under iprint |
| | 0000045 | 7 | [Computer]
| minor | resolved (ktong) | 2008-09-18 | Symantec Client Firewall program control pop up message. |
| | 0000043 | 1 | [Projector/AV]
| minor | resolved (aalvarez) | 2008-09-18 | Update file on KIOSK |
| | 0000050 | 1 | [Projector/AV]
| minor | resolved (aalvarez) | 2008-09-18 | Build new KIOSK workstation |
| | 0000068 | 1 | [Server]
| minor | resolved (aalvarez) | 2008-09-18 | Tested using PDU to reboot ARCH1 |
| | 0000061 | 1 | [Software]
| minor | resolved (gvinson) | 2008-09-17 | Adobe |
| | 0000062 | 2 | [Printing]
| minor | resolved (gvinson) | 2008-09-17 | Printer not working correctly... |
| | 0000053 | 2 | [Network]
| major | resolved (gvinson) | 2008-09-17 | Arch New Employee Calnet ID token request Lisa Schoof |
| | 0000059 | 3 | [Computer]
| minor | resolved (gvinson) | 2008-09-17 | Set up local account on workstation for Lisa Schoof |
| | 0000047 | 2 | [Network]
| major | resolved (gvinson) | 2008-09-17 | Arch - Add login for new employee - Lisa Schoof |
|  | 0000057 | 1 | [Network]
| block | resolved (gvinson) | 2008-09-16 | Airbears login doesn't work |
| | 0000052 | 1 | [Computer]
| block | resolved (gvinson) | 2008-09-15 | Can't connect the scantron scanner to the scantron computer. |
| | 0000049 | 2 | [Cardkey]
| minor | resolved (gvinson) | 2008-09-15 | Activate my new CK, please |
|  | 0000051 | 2 | [Computer]
| major | resolved (gvinson) | 2008-09-15 | Help student restore laptop |
| | 0000041 | 3 | [Computer]
| minor | resolved (gvinson) | 2008-09-15 | Adobe |
| | 0000044 | 3 | [Software]
| minor | resolved (ktong) | 2008-09-15 | AutoCAD 2008 Initialization Does Not Respond |
| | 0000033 | 1 | [Software]
| minor | resolved (gvinson) | 2008-08-26 | cannot open pdf's in Firefox |
| | 0000004 | 3 | [Printing]
| block | closed (gvinson) | 2008-08-13 | 7th floor printing |
| | 0000005 | 1 | [Printing]
| major | closed (aalvarez) | 2008-08-13 | Replace Printer Cartridge |
| | 0000010 | 2 | [Network]
| major | closed (aalvarez) | 2008-08-13 | Network/printing are down |
|  | 0000009 | 1 | [Computer]
| crash | resolved (gvinson) | 2008-08-11 | Windows locked in endless loop |