0000768: Autocad licenses not working in CAD/CAM lab

(0001690)
gvinson (administrator)
2009-10-14 12:18

I will check this out as soon as I can...

(0001694)
gvinson (administrator)
2009-10-14 15:54

I have reset the flexLM server which controls the AutoCad 2008 license. I tested it on one of the computers in the cadcam lab and it appears to be working. Kevin is going to take some time and have a look at the event files and see if he can see why it might have stopped working.

(0001695)
ktong (manager)
2009-10-14 16:27

The event viwer showed some errors messages for initializing KeyServer on 12th and 13th as well as 7th.....Nothing related to flexLm

If FlexLm hangs again, we could login to perform status inquiry so we can find out what was causing the problem before we reset the flexLM server.

(0001747)
gvinson (administrator)
2009-10-30 11:05

This was a issue of the local key client not having the correct password. Ran keyacc32 and it prompted for the password.

Issue History
Date Modified	Username	Field	Change
2009-10-14 11:43	jmcgill	New Issue
2009-10-14 11:43	jmcgill	E-mail Address	=> jmcgill
2009-10-14 12:17	gvinson	Status	new => assigned
2009-10-14 12:17	gvinson	Assigned To	=> gvinson
2009-10-14 12:18	gvinson	Note Added: 0001690
2009-10-14 12:18	gvinson	Status	assigned => acknowledged
2009-10-14 15:54	gvinson	Note Added: 0001694
2009-10-14 16:27	ktong	Note Added: 0001695
2009-10-30 11:05	gvinson	Note Added: 0001747
2009-10-30 11:05	gvinson	Status	acknowledged => resolved
2009-10-30 11:05	gvinson	Resolution	open => fixed

Notes
(0001690) gvinson (administrator) 2009-10-14 12:18	I will check this out as soon as I can...

(0001694) gvinson (administrator) 2009-10-14 15:54	I have reset the flexLM server which controls the AutoCad 2008 license. I tested it on one of the computers in the cadcam lab and it appears to be working. Kevin is going to take some time and have a look at the event files and see if he can see why it might have stopped working.

(0001695) ktong (manager) 2009-10-14 16:27	The event viwer showed some errors messages for initializing KeyServer on 12th and 13th as well as 7th.....Nothing related to flexLm If FlexLm hangs again, we could login to perform status inquiry so we can find out what was causing the problem before we reset the flexLM server.

(0001747) gvinson (administrator) 2009-10-30 11:05	This was a issue of the local key client not having the correct password. Ran keyacc32 and it prompted for the password.

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