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| ID | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| 0000813 | [Computer] | minor | have not tried | 2009-10-30 10:19 | 2009-11-24 15:16 | |||||||
| Reporter | ktong | View Status | public | |||||||||
| Assigned To | gvinson | |||||||||||
| Priority | normal | Resolution | open | |||||||||
| Status | assigned | |||||||||||
| Summary | 0000813: The computer near the scanner on the 8th floor doesn't allow student to login | |||||||||||
| Description |
The computer near the scanner on the 8th floor doesn't allow student to login. The message says: The windows can not log you on because your profile can not be loaded... I login as admin and checked the disk space. It still has ~32G left. So it's probably not relating to not enough disk space to create local profile... |
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| Additional Information | ||||||||||||
| Tags | No tags attached. | |||||||||||
| E-mail Address | chriswms@berkeley.edu | |||||||||||
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Notes |
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(0001748) gvinson (administrator) 2009-10-31 10:23 |
The convention for naming the computer is 801-1 or 801-2, 2 being second from the elevators. If I knew which one we were talking about I could have a look at it remotely. Right now I would be guessing... small point but one we should remember for troubleshooting and recording problems. Give as much info as possible as least as far as location of the problem. |
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(0001749) ktong (manager) 2009-11-01 17:38 |
You don't have to guess. It's 801-1, the one that's closer to the elevator. |
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(0001828) gvinson (administrator) 2009-11-24 15:16 |
This is odd... seems it is missing the cmos battery. Once I replaced the battery I was able to log into the computer. I am still going to re-image the computer since I have a image with updated applications, AV, and other upgrades. I will also see if I can find some more memory for it as it is running only 1GB. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-10-30 10:19 | ktong | New Issue | |
| 2009-10-30 10:19 | ktong | E-mail Address | => chriswms@berkeley.edu |
| 2009-10-31 10:23 | gvinson | Note Added: 0001748 | |
| 2009-11-01 17:38 | ktong | Note Added: 0001749 | |
| 2009-11-24 15:12 | gvinson | Status | new => assigned |
| 2009-11-24 15:12 | gvinson | Assigned To | => gvinson |
| 2009-11-24 15:16 | gvinson | Note Added: 0001828 | |
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